1. Information We Collect
We collect the following types of information when you use our Website:
- Personal Information: Name, email address, phone number, shipping/billing address.
- Order Information: Products purchased, payment method (we do not store card details), order history.
- Device Information: IP address, browser type, operating system, referral URLs.
- Cookies: Session cookies for cart functionality and preference cookies.
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmation and shipping updates
- To respond to your queries and customer service requests
- To send promotional emails (only if you have opted in)
- To improve our Website and services
- To comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Shipping partners — to deliver your orders
- Payment processors — to handle secure payments
- Legal authorities — when required by law
4. Data Security
We implement industry-standard security measures including SSL encryption, secure password hashing, and regular security audits to protect your data. However, no method of transmission over the Internet is 100% secure.
5. Cookies
We use cookies to maintain your session, remember your cart, and improve your browsing experience. You can disable cookies in your browser settings, though some Website features may not function correctly.
6. Your Rights
- Access and update your personal information via your account dashboard
- Request deletion of your account and associated data
- Unsubscribe from marketing emails at any time
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Contact Us
For privacy-related queries, contact us at info@GemsStore.com.