Terms & Conditions

Last updated: January 2025

1. Acceptance of Terms

By accessing and using GemStore ("the Website"), you accept and agree to be bound by the Terms and Conditions set out below. If you do not agree to these terms, please do not use this Website.

2. Products and Services

We offer authentic gemstones, rudraksha, malas, bracelets, yantras, and spiritual accessories. All products are carefully sourced and quality-checked before dispatch.

  • Product images are for illustrative purposes; actual products may vary slightly.
  • We reserve the right to modify or discontinue any product without prior notice.
  • Prices are subject to change without notice.

3. Orders and Payment

All orders are subject to availability. We reserve the right to cancel or refuse any order at our sole discretion. Payment must be received in full before order processing begins.

  • We accept major credit/debit cards, UPI, net banking, and cash on delivery (COD) where available.
  • All prices are inclusive of applicable taxes unless stated otherwise.

4. Shipping

We ship across India and to select international destinations. Delivery timelines may vary depending on your location. Please refer to our Shipping Information page for details.

5. Returns & Refunds

We have a 7-day return policy for unused and undamaged products. Please refer to our Refund Policy page for complete details.

6. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of GemStore and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

GemStore shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or Website. Our liability is limited to the purchase price of the product in question.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

9. Contact Us

For any questions regarding these Terms, please contact us at info@GemsStore.com or visit our Contact page.